For answers to Frequently Asked Questions on phishing attacks please click here.
March 11, 2013
MAIL ALERT: National Homeowner Services may mail an offer of Mortgage Protection to you. The Adirondack Trust Company is not associated with this company.
We have no agreements with them. Please call us at 518-584-5844 if you have any questions.We recommend that you do not provide any personal information to anyone or any business with whom you are not familiar.
MAIL ALERT: National Homeowner Services may mail an offer of Mortgage Protection to you. The Adirondack Trust Company is not associated with this company.
We have no agreements with them. Please call us at 518-584-5844 if you have any questions.We recommend that you do not provide any personal information to anyone or any business with whom you are not familiar.
February 8, 2013
PHONE/TEXT SCAM ALERT: Some of our customers are receiving fraudulent phone calls and text messages advising them about a limit being put on their debit and/or credit card.
They are then asked to enter their 16-digit card number. DO NOT RESPOND TO THESE CALLS. This is a scam to acquire your debit or credit card number or other personal information.
Please note that The Adirondack Trust Company will never request your: ACCOUNT NUMBER, EXPIRATION DATE, PIN OR 3 DIGIT SECURITY CODE. If you have already given out your personal information please call us at 518-584-5844.
January 17, 2012
PHONE SCAM ALERT: Some of our customers are receiving fraudulent phone calls advising that their debit and/or credit cards have been maxed out or cancelled.
They are then given a specific phone number to call back, or they are prompted to hit “1” and proceed. DO NOT RESPOND TO THESE CALLS. It is a scam to acquire your debit card number or other personal information.
Please note that The Adirondack Trust Company would never request your EXPIRATION DATE, PIN OR 3 DIGIT SECURITY CODE. If you have already given out your personal information please call us at 518-584-5844.
May 25, 2011
EMAIL SCAM ALERT: Please be aware of an email scam with a subject of "ACH Payment Cancelled" with the following message:
EMAIL SCAM ALERT: Please be aware of an email scam with a subject of "ACH Payment Cancelled" with the following message:
"The ACH transaction (ID: 10511616196165), recently initiated from your checking account (by you or any other person), was canceled by the other financial institution."
The remainder of the email displays links which may ask your for personal information or download harmful files to your computer.
DO NOT CLICK ON THE LINKS. Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
March 2, 2011
EMAIL SCAM ALERT: Please be aware of an email scam that appears to come from the Federal Reserve.
EMAIL SCAM ALERT: Please be aware of an email scam that appears to come from the Federal Reserve.
The email may contain the following text:
"The Wire Transaction, recently sent from your bank account (by you or another person), was cancelled by the Federal Reserve Wire Network.
Please click here
Anthony Stewart,
Risk Manager"
(End of sample email)
DO NOT CLICK ON THE LINK. Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
February 22, 2011
EMAIL SCAM ALERT: Please be aware the The Clearing House has been alerted to a phishing scam that appears to be coming from EPN (Electronic Payments Association) or NACHA.
EMAIL SCAM ALERT: Please be aware the The Clearing House has been alerted to a phishing scam that appears to be coming from EPN (Electronic Payments Association) or NACHA.
The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent email that has the appearance of having been sent from NACHA and signed by a non-existent NACHA employee. Specifically, this email claims to be from the "Electronic Payments Association” and appears to be coming from the email address “
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.”
NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to individuals or organizations about individual transactions that they originate or receive.
THIS IS A SAMPLE OF THE FRAUDULENT EMAIL:
From:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
[mailto:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
]
Sent: Tuesday, February 22, 2011 7:32 AM
To: Doe, John
Subject: ACH transaction rejected
Sent: Tuesday, February 22, 2011 7:32 AM
To: Doe, John
Subject: ACH transaction rejected
The ACH transaction, recently sent from your checking account (by you or any other person), was cancelled by the Electronic Payments Association.
click here to view report
click here to view report
------------------------------------------------------------------
Otto Tobin,
Risk Manager
Otto Tobin,
Risk Manager
(End of sample email)
Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
CUSTOMERS: If you entered any personal account information, please call The Adirondack Trust Company at 518-584-5844.
Please remember that The Adirondack Trust Company will NEVER request any personal or bank account information (such as account numbers, PINs, Social Security Numbers, etc.) through an unsecured email. If you receive any fraudulent emails, text messages, phone calls or other suspicious correspondence you may call 518-584-5844 and emails can be forwarded to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
