Open An Account Online

473 Broadway Saratoga Springs, NY 12866
Phone: 518-584-5844

Languages :  Deutsch | Español | 中文 | English | 

Search

Historic Community Images

Alerts

For answers to Frequently Asked Questions on phishing attacks please click here.

 

April 10, 2014
Important Notice: Regarding HEARTBLEED SSL Vulnerability:

A recently discovered security vulnerability, HEARTBLEED, has impacted two thirds of sites on the internet. This may allow attackers to intercept secure (SSL) connections and obtain user names, passwords, and other sensitive information. We immediately resolved the issue on WebWise and there is no evidence that any account or user information has been compromised. As an extra precaution, we strongly recommend that you change your password on WebWise and any other online sites you may use. Click here for more detailed information on HEARTBLEED

 

If you have any questions, please call us at (518) 584-5844.

 
 
December 20, 2013
Important Notice: Target Data Breach:
 
The Adirondack Trust Company would like to make our customers aware of a data breach that has been reported by the major retailer, Target. According to the announcement that Target released, the breach occurred nationwide at their physical store locations and not online, between Nov. 27 to Dec. 15, 2013.
 
 
To view the entire communication piece Target issued on December 19, 2013 please follow the link below:
https://corporate.target.com/discover/article/Important-Notice-Unauthorized-access-to-payment-ca
 
 
At this time, The Adirondack Trust Company has not seen any fraud as a direct result of this breach. Until more information becomes available, we recommend that you frequently check your bank statements. For customers that use our Online Banking or Mobile Banking service, you may access your recent account history 24 hours a day when you log in.
 
 
If you have questions or concerns, please don't hesitate to call us at 518-584-5844, or send us an email by clicking here. The Adirondack Trust Company will be monitoring the situation on an ongoing basis.
 
It is our sincere hope that no customers are adversely affected by the Target data compromise and that everyone enjoys this Holiday Season.
 
 
 
 
November 22, 2013
PHONE/TEXT SCAM ALERT: Some of our customers are receiving fraudulent phone calls and text messages advising them about their card being deactivated. DO NOT RESPOND TO THESE TEXT MESSAGES. This is a scam to acquire your debit or credit card number or other personal information.


Please note that The Adirondack Trust Company will never request your: ACCOUNT NUMBER, EXPIRATION DATE, PIN OR 3 DIGIT SECURITY CODE. If you have already given out your personal information please call us at 518-584-5844.


February 8, 2013
PHONE/TEXT SCAM ALERT:
 Some of our customers are receiving fraudulent phone calls and text messages advising them about a limit being put on their debit and/or credit card.


They are then asked to enter their 16-digit card number. DO NOT RESPOND TO THESE CALLS. This is a scam to acquire your debit or credit card number or other personal information.


Please note that The Adirondack Trust Company will  never request your: ACCOUNT NUMBER, EXPIRATION DATE, PIN OR 3 DIGIT SECURITY CODE. If you have already given out your personal information please call us at 518-584-5844.


January 17, 2012
PHONE SCAM ALERT: Some of our customers are receiving fraudulent phone calls advising that their debit and/or credit cards have been maxed out or cancelled.

 

 
They are then given a specific phone number to call back, or they are prompted to hit “1” and proceed. DO NOT RESPOND TO THESE CALLS. It is a scam to acquire your debit card number or other personal information.

Please note that The Adirondack Trust Company would never request your EXPIRATION DATE, PIN OR 3 DIGIT SECURITY CODE. If you have already given out your personal information please call us at 518-584-5844.
 
 
May 25, 2011
EMAIL SCAM ALERT: Please be aware of an email scam with a subject of "ACH Payment Cancelled" with the following message:
 
 
"The ACH transaction (ID: 10511616196165), recently initiated from your checking account (by you or any other person), was canceled by the other financial institution."
 
The remainder of the email displays links which may ask your for personal information or download harmful files to your computer. 
 
DO NOT CLICK ON THE LINKS. Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
   
 
 
 
March 2, 2011
EMAIL SCAM ALERT: Please be aware of an email scam that appears to come from the Federal Reserve.
The email may contain the following text:
"The Wire Transaction, recently sent from your bank account (by you or another person), was cancelled by the Federal Reserve Wire Network.
Please click here to view further information
Anthony Stewart,
Risk Manager"
 (End of sample email)
 DO NOT CLICK ON THE LINK. Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
 
 
February 22, 2011
EMAIL SCAM ALERT: Please be aware the The Clearing House has been alerted to a phishing scam that appears to be coming from EPN (Electronic Payments Association) or NACHA.
The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent email that has the appearance of having been sent from NACHA and signed by a non-existent NACHA employee. Specifically, this email claims to be from the "Electronic Payments Association” and appears to be coming from the email address “ This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to individuals or organizations about individual transactions that they originate or receive.
THIS IS A SAMPLE OF THE FRAUDULENT EMAIL:
 
From: This e-mail address is being protected from spambots. You need JavaScript enabled to view it [mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it ]
Sent: Tuesday, February 22, 2011 7:32 AM
To: Doe, John
Subject: ACH transaction rejected
 
 
 
 
 
 
 
The ACH transaction, recently sent from your checking account (by you or any other person), was cancelled by the Electronic Payments Association.
click here  to view report
 ------------------------------------------------------------------
Otto Tobin,
Risk Manager
(End of sample email)   
 
 
 
 
 
 
 

 

Be alert for different variations of fraudulent emails. If you have questions, please call the bank at 518-584-5844.
 

CUSTOMERS: If you entered any personal account information, please call The Adirondack Trust Company at 518-584-5844. 

Please remember that The Adirondack Trust Company will NEVER request any personal or bank account information (such as account numbers, PINs, Social Security Numbers, etc.) through an unsecured email. If you receive any fraudulent emails, text messages, phone calls or other suspicious correspondence you may call 518-584-5844 and emails can be forwarded to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .