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Keep us in the loop

With our upgraded WebWise experience just around the corner, you do not want to miss the details or the automatic transition in early 2023.

Help us maintain accurate records during the process.

If you are a current WebWise user, before January, log in to your WebWise Online & Mobile Banking account to update your contact information.

To do this, choose “Communication Preferences” under “My Profile,” and confirm or update and save your email address and phone number.

Please see the screenshots below from our current WebWise Mobile Banking app to see how to check and update your Communications Preferences. If you have questions about this process, please reach out to our team by either sending a secure message through your WebWise app or by emailing webwise@adirondacktrust.com.

How to update your Communication Preferences

WebWise_Home_Phone-Screen_72

Step 1

Tap on the hamburger menu on the top left of your app to show additional options.

WebWise_My-Profile_Phone-Screen_72

Step 2

Tap on "My Profile."

WebWise_Customer-Preferences_Phone-Screen_72

Step 3

If your communications preferences are up-to-date and current, there is no more you need to do. If your communications preferences are incorrect, please correct them. If you are missing an email address or a phone number, please add those as well. Your email address will not be used for marketing purposes unless you have already opted in; we use this information to send you important communications about your WebWise account.